Consumer’s organisations

modification date

In their individual cases, consumers may be provided with legal assistance free of charge by the municipal or district consumer ombudsman or one of the state-funded consumers’ organisation – Consumer Federation ( or Polish Consumers’ Association  ( They will provide you with free lawyer’s assistance, advice during the experts’ office hours via phone – also with regard to financial services provided by banks, insurers and other financial institutions.
More information:
Office of Competition and Consumer Protection